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Privacy Policy

Our Privacy Principles

At The Eel Catcher's Daughter, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to email@eelcatchersdaughter.com  or by writing to The Eel Catcher's Daughter, 28b High Street, Ely, Cambs UK CB7 4JU  Alternatively, you can telephone 01353 668564.

Who are we?

We're The Eel Catcher's Daughter and are based in Ely, Cambridgeshire, UK. Our registered number at Companies House is 08513169 and the nature of our business is: retailer. Our registered address: Peberdy Degg Ltd trading as The Eel Catcher's Daughter, 75 Newnham Street, Ely, Cambridgeshire CB7 4PQ

The information we collect

We may collect and process the following data about you:

  • Our website automatically logs the IP addresses of visitors. This does not store or capture any of your personal data.
  • We employ cookie technology to help log visitors to our website. The information collected is used for the administration of the server and to improve the service provided by our website. No personal information is collected this way. You can find more information about our use of cookies in our 'How We Use Cookies' in this article. 
  • Information provided voluntarily by you. For example, when you register for information.
  • Information you provide when you communicate with us by any other means.

How we use the information we collect

We will only every use information we collect from you to provide the services specifically chosen and permitted by you to receive. This includes:

  • Information relating to our products and services.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

How we store your personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Non-sensitive details (your email address, etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The following cookies are in use on this website:

Cookie Name Purpose
Cookie ACceptance EU_COOKIE_LAW_CONSENT Tells us that you've clicked 'Continue' in our cookie warning bar and are OK to accept cookies.
Google Analytics __utma, __utmb, __utmc, __utmt, __utmz Use to help us understand how you use our site and how we can make it easier to find the information you're looking for. No personal information is kept.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your access to information

In accordance with the Data Protection Act 1998 you have the right to access any information we hold relating to you. Your 'Subject Access Request' must be made in writing to: The Eel Catcher's Daughter, 28b High Street, Ely, Cambs UK CB7 4JU.

We, The Eel Catcher's Daughter reserve the right to request evidence we reasonably need to confirm your identity before proceeding to provide access to any information we may hold about you. We also reserve the right to charge a fee to cover costs incurred by us to provide you with the information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission before you provide us with personal information.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on March 2nd, 2018.